Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

BunchaHoyas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit or make a purchase from our website, [www.bunchahoyas.com] (the "Site"). It also explains your rights under laws like the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).


1. Information We Collect

We collect various types of personal information in order to provide and improve our services:

a. Information You Provide

When you make a purchase, contact us, or sign up for updates, we may collect:

  • Your name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via Shopify)

  • Phone number (if provided)

b. Automatically Collected Information

When you browse our Site, we automatically collect:

  • Your IP address

  • Device type and browser information

  • Referring website or search engine

  • Pages visited, time spent, and actions taken

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Provide customer service and support

  • Communicate promotions, updates, or content you opted into

  • Analyze and improve the functionality and performance of our Site

  • Comply with legal and tax obligations


3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Your consent

  • The performance of a contract (e.g., fulfilling an order)

  • Compliance with a legal obligation

  • Our legitimate interests, which do not override your rights


4. Sharing Your Information

We share your information only when necessary and only with trusted third parties, including:

  • Shopify, our e-commerce platform provider

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping and fulfillment providers

  • Marketing and analytics tools (e.g., Klaviyo, Google Analytics)

  • Law enforcement or regulators, if legally required

We never sell your personal information.


5. Your Rights

For California Residents (CCPA):

You have the right to:

  • Request access to the personal information we have collected about you

  • Request deletion of your data

  • Opt-out of the "sale" of personal information (we do not sell data)

  • Designate an authorized agent to make requests on your behalf

To exercise these rights, contact us at our contact form.

For EU/EEA Residents (GDPR):

You have the right to:

  • Access the personal information we hold

  • Correct inaccuracies

  • Request deletion

  • Object to or restrict certain processing

  • Data portability

  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at privacy@bunchahoyas.com.


6. Data Retention

We retain personal information only as long as needed for business or legal purposes, such as fulfilling orders, maintaining customer records, and complying with tax laws.


7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember items in your cart

  • Understand browsing behavior

  • Provide personalized content and offers

You can control cookies via your browser settings or opt out of certain tracking using tools like https://optout.aboutads.info.


8. Do Not Track Signals

Our Site does not respond to “Do Not Track” signals from browsers, as there's no universal DNT standard.


9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect data from children without parental consent.


10. International Transfers

If you are located outside of the United States, please note that your information will be transferred to and processed in the U.S., where data protection laws may be less strict than those in your jurisdiction.


11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be posted on this page with the “Effective Date” noted at the top.


12. Contact Us

For any questions, concerns, or to exercise your data rights, contact us at:

BunchaHoyas
Contact Us
Website: www.bunchahoyas.com